Omnichannel retail ERP and CRM software to unify your online and offline sales.
Retailers face unprecedented challenges in synchronizing inventory across brick-and-mortar stores, e-commerce websites, and third-party marketplaces. GBYTE provides a powerful, unified ecosystem comprising highly specialized Retail ERP and CRM software.
Our software eliminates stock discrepancies by providing a singular, real-time ledger of your entire product catalog. Coupled with our CRM, you can track customer purchasing behavior across all channels, allowing you to build targeted marketing campaigns and deliver a frictionless shopping experience.
Our Retail ERP software acts as the backbone of your supply chain. It connects seamlessly with Point-of-Sale (POS) systems across multiple physical locations and synchronizes instantly with your Magento, Shopify, or custom e-commerce storefronts.
This real-time synchronization prevents overselling, optimizes warehouse routing, and provides deep insights into profit margins, supplier performance, and seasonal demand forecasting.
Understanding your customer is the key to recurring revenue. The GBYTE Retail CRM tracks comprehensive purchasing histories, cart abandonment rates, and omnichannel engagement metrics.
Use these insights to power automated email marketing sequences, manage tiered loyalty and rewards programs, and provide your customer support teams with a 360-degree view of every buyer to resolve support tickets instantly.
Yes. We build custom API integrations that connect the GBYTE ERP to Amazon, eBay, Walmart, and other major marketplaces, ensuring your inventory is universally synchronized across the web.
Absolutely. Our CRM supports complex account hierarchies, allowing you to manage individual retail customers alongside massive B2B wholesale accounts with specific contract pricing and bulk ordering terms.